Latest Scam Alerts

KCC Community Wardens have been alerted to an increase in Telephone Scams. Please be aware that not everyone is who they say they are!

Please do not give your personal or banking details to anyone who calls you on the telephone.


Fraudulent businesses are using high pressure sales to persuade people to buy spray foam insulation products that are not fit for purpose. Some foam types will reduce the ventilation in your roof causing condensation and potentially decaying the roof timbers. Condensation affects the structure of your home and can make it difficult to sell or get a mortgage.

Foam spray can be costly to remove and deceitful companies are targeting homeowners offering to remove insulation and charging excessive fees for what may be unnecessary work.

If you are targeted by cold callers offering deals on insulation, say no! Do your research and ask for advice, never be pressured into making a decision.

Read more from House of Commons Library “Spray foam insulation and mortgages”

Read more about loft insulation from Energy Saving Trust

For advice or to report contact Citizens Advice consumer helpline 0808 223 1133


We have reports of cold callers going door to door offering roofing work in Ramsgate. They demand same-day payment.

⛔ Never respond to cold callers. You will pay large amounts for unnecessary and poor-quality work ⛔

Report cold callers to the charity CRIMESTOPPERS on 0800 555 111 100% anonymously.

If they refuse to leave or are aggressive call 999


Black, Red and Grey Electric Scooter with Charger is presenting a Risk of fire / explosion / electric shock.

This product has been recalled as it presents a risk of electric shock, fire, explosion and injuries due to the poor quality charger and poor external build quality on the scooter Read more from Office for Product Safety and Standards

For advice or to report unsafe goods contact Citizens Advice consumer helpline 0808 223 1133


Mandatory housing measures were lifted on Tuesday 18th April but scrupulous standards of biosecurity remain essential says DEFRA.

Read more from the Department for Environment, Food and Rural Affairs

Members of the public are reminded not to touch dead wild birds and are encouraged to report findings of dead wild birds using the online reporting  system or by calling the Defra helpline (03459 33 55 77).


The UK government’s new Emergency Alerts system is now live and on Sunday 23 April at 3pm  you’ll hear a loud, siren-like sound.

The system will enable people to be contacted via their mobile phone when lives are in danger. It will be used to warn you in the event of emergencies, such as severe flooding.
Visit the government website for more information.

To find out how to opt out of receiving emergency alerts click here